Insurance & Pricing

We believe world-class care should be easy to understand and easy to pay for.
That’s why we offer fair, reliable, transparent pricing.

Affordable care lives here

Whether you have insurance or are paying out of pocket, we’ve got you covered with multiple insurance partnerships and up-front pricing – no hidden fees or surprise bills. Ever.

Search our list of affiliated Insurance Providers to see if you’re covered, or call our friendly customer care team.

COVID-19 testing & treatment is covered by all insurance providers under Senate Bill 510.

No insurance? No problem.

You’ve got options. We accept cash, debit, and all major credit cards.
Or, pay with your Health Savings Account (HSA) card.

Services & Pricing

Base visit rates are listed below, and the cost of treatment will always be discussed with you first.

Urgent Care

When you need care, now. For sprains, stitches, accidents, injuries, and anything else that can’t wait but doesn’t need a 911 call – choose CityHealth Urgent Care.

$175

New Patient

$150

Existing Patient

$110

Follow Up Appointment

Primary Care

Regardless of current health status, everyone needs and deserves a Primary Care provider. Think of them as your personal guide to the healthcare system.

$175

New Patient

$150

Existing Patient

$110

Follow Up Appointment

Virtual Care

The future of healthcare is here, with world-class care at your fingertips from your favorite device. Available from wherever you are. Even if you’re in your PJs.

$129

New Patient

$129

Existing Patient

$110

Follow Up Appointment

Dermatology

Dermatology is about more than just looking (and feeling) great in your skin. Your skin is the best overall indicator of your good health.

$175

New Patient

$150

Existing Patient

$150

Follow Up Appointment

COVID-19 Care

Fast, accurate testing for travel and peace of mind. Plus NEW clinical treatments for COVID-positive patients who tested positive up to 5 days ago, available virtually.

Please note – not all test types are available at all CityHealth locations at self pay RapidReturn and RapidHome test kits are available for sale online only.

$119

Molecular PCR Test

$134

Molecular PCR + Flu Test

$35

Rapid Antigen Test

$34.99

RapidReturn Test Kit (Video Proctored)

$15

RapidHome Test Kit (Non Video Proctored)

$25

Official International Travel Documentation

FAQ’s

What insurance plans do you accept?

At CityHealth, we work with more insurance providers than most urgent care centers to make world-class care as accessible as possible.

To confirm if we work with your insurance provider, please call our Patient Experience team at (510) 984-2489, email [email protected], or use the chat icon in the bottom right corner.

How much will my visit cost?

The base cost of your visit will range from $110 for established patients for a follow-up visit to $175 for new patients.

If you need tests, prescriptions, or further treatment, there may be additional costs depending on what you need. Costs and options will always be discussed with you before treatment.

If you have insurance, we will bill your insurance company directly.

How much will my co-pay be?

The amount of your co-pay depends on your insurance provider and the level of coverage you have.

To determine your co-pay, call your insurance provider. Or, you can ask your Patient Care Representative during your appointment.

What payment options do you accept?

We believe world-class healthcare should be accessible, so we’re pleased to accept many different forms of payment.

We accept cash, debit, and all major credit cards, as well as Health Savings Account (HSA) cards.

Do you accept Alameda Alliance for Urgent Care?

We accept Alameda Alliance PCP Network Plan.

We do not accept CHCN or CFMG Alameda Alliance plans.

What is a deductible?

A deductible is an amount you must pay out of pocket before your health insurance begins to contribute to your medical expenses.

Deductible levels​ are calculated annually and start over at the beginning of each year.

Example: If you have a deductible​ of $1,500, you’ll pay all (100%) of your medical bills (including prescriptions) until you get to $1,500. After $1,500, your insurance provider will begin to cover costs for the remainder of the year. Depending on your plan, they may cover all of your remaining costs, or a portion or percentage through co-pays or coinsurance. At the end of the year, you start over and your deductible resets to $1,500 for the next year.

What is co-pay?

A copay is when you pay a fixed price for a covered healthcare service, and your insurance company covers the rest. The amount varies based on your insurance provider and level of coverage.

Example: If your copay for a doctor’s visit is $20, then you will only pay $20 for your appointment, even if the cost of the visit is regularly $175.

What does out-of-network / in-network mean?

In-network refers to healthcare providers who have a contract with your insurance company. In-network providers will usually charge network members a lower rate, and your insurance company will help cover the costs of seeing in-network healthcare providers once you have reached your deductible.

Out-Of-Network (OON) refers to healthcare providers who do not have a contract with your insurance company, meaning you’ll usually pay more to see an out-of-network provider. In some cases, your insurance company may not cover any care you receive from an OON provider.

Ready to Visit CityHealth?

Book an appointment today and get the care you need.